Intercontinental Bank Plc | Frequently Asked Questions

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Intercontinental Plaza
Danmole Street, off Adeola Odeku
PMB 80150
Victoria Island , Lagos, Nigeria
Tel: +234-1-2773300-99
+234-1-2772000
Telex: 28644, 28572, 28767 ICBANK
Fax: 234-1-2622981.

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FAQs: Internet Banking
Can I access my account online
How do I get access to my account online
Is my Internet Banking safe to open in a cybercafe?
I print my statement on the Internet Banking?
Can I transfer money from one account to another online?
What is a transaction code?
What else can I do with my Internet Banking?
I have exhusted my cheque book, can I make a request for a new one online?
forgotten my password, what do I do?
Can I attach all my accounts to my Internet Banking? Q: Can I access my account online A: Yes! With our robust Internet Banking Solution, you will have access to your account 24/7. Back to Top Next Q: How do I get access to my account online A: Go to your branch and complete the online banking application form, then you will be given a Loginid and Password. These will enable you have access to your account online. Previous Back to Top Next Q: Is my Internet Banking safe to open in a cybercafe? A: Yes, it is safe, just keep your Login ID and Password secured Previous Back to Top Next Q: I print my statement on the Internet Banking? A: Yes Previous Back to Top Next Q: Can I transfer money from one account to another online? A: Yes, but you will need a transaction code. Previous Back to Top Next Q: What is a transaction code? A: A transaction code is a code that will enable you to make your transfer online. Even if you compromise your login details, your fund is still secure. Previous Back to Top Next Q: What else can I do with my Internet Banking? A: Check Account details, Check account summary, Funds transfer, print statement, maintain beneficiary details, initiate standing instruction etc. Previous Back to Top Next Q: I have exhusted my cheque book, can I make a request for a new one online? A: Yes Previous Back to Top Next Q: forgotten my password, what do I do? A: Contact the nearest branch of Intercontinental Bank for a password reset by writing a request Previous Back to Top Next Q: Can I attach all my accounts to my Internet Banking? A: Yes, including your Mastercard account, Domiciliary account and investment accounts. Previous Back to Top

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